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Delivery, Cancellation, Return & Refund


  • Delivery fee is applied for the orders below $60.

  • Our standard delivery fee is $4.5.

  • Product orders will be shipped to you within 1-5 working days.

  • Once your orders are shipped out, you will receive the shipping confirmation from us along with the tracking numbers.

  • Orders are not allowed to collect at the store.

Return & Refund

  • Refund will be made if the product is out of stock to your credit card.

  • MONDE de l'Esthetique does not allow for return and exchange after the product purchased. This applies to both online and in-store purchases.

  • The order you received is wrong or missed, please contact us at

Order Cancellation

  • Unfortunately, after you've placed an order, we won't be able to make any modifications to it, such as delivery method upgrades or changing the quantity of the goods you've ordered.

  • We are not responsible for replacements or refunds for packages shipped to incorrect addresses, we always recommend double-checking your bag and delivery details before checking out!

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